Gabriel_Annual_Report_2024-25 - Flipbook - Page 31
CONTENTS // SUSTAINABILITY STATEMENT // GENERAL INFORMATION
Interests and views of stakeholders
Gabriel works with stakeholders who provide input to
environmental, social and business conduct-related
work. Key stakeholders comprise employees, customers, suppliers, investors and the authorities. The dialogue
with them takes place through employee surveys, customer and supplier reviews, dialogue through industry
organisations, meetings and a range of other channels.
In addition, Gabriel provides comprehensive information on its website.
The input collected from stakeholders is considered
and analysed by relevant departments, including sales,
quality, environment and production, HR, marketing,
design, logistics, IT, and finance, which subsequently
report material insights and trends to the company’s
management. This is typically done in management
reports and business plans and at strategy meetings
where stakeholder views and proposals are included as
a basis for decisions on the company’s strategic direction,
policies and concrete sustainability initiatives.
This ensures that management and the Board of Directors
are informed of the key interests of the affected stakeholders and that these interests play an active part in the
company’s development and adjustment of its sustainability strategy and in risk management and reporting.
Key stakeholders
Primary focus areas
Description of dialogue and organisation
Purpose and handling of dialogue
Employees
Working environment, health and safety, training and
development, diversity and inclusion, wellbeing
Information from heads of departments, staff
meetings, internal communication channels, periodic
employee surveys, annual employee development
dialogues and support from HR, working in teams,
working to promote a positive working environment
in compliance with legislation.
Feedback from employees is used to support the
employees’ and the company’s development and
to improve and ensure good working conditions
and wellbeing.
Customers
Products and services, quality and the environment,
responsible business operation and development
Daily dialogue with customers, architects and
designers, customer reviews, customer surveys,
seminars, prioritised partnerships (with key account
management as a core process), joint completion
of development projects.
This dialogue creates an understanding of customer
needs and expectations for products and services
and helps build long-term relationships. High customer
satisfaction must be maintained and developed.
Suppliers
Quality and environmental aspects of products and
services, responsible business operation, making
improvements
Meetings, contract negotiations, supplier reviews,
cooperation projects, analyses of data and samples.
The purpose is to forge close, trusting partnerships and
long-term relationships with suppliers. Mutual dialogue
improves products and processes and
ensure value-adding and competitiveness.
Investors
Financial performance, sustainability,
risk management, long-term growth
Annual reports, sustainability statement, information
videos, investor relations, general meeting, company
announcements.
The dialogue keeps investors informed of the company’s
performance and strategies and enables them to ask
questions. The purpose is to build trust and attract and
retain investments and financing.
Authorities
Legislative aspects
Dialogue with local authorities, dialogue through
industry associations, collaboration with customers
and suppliers.
Dialogue and information relating to authorities and/or
industry associations are used to ensure compliance and
mutual understanding.
Relevant information is provided to supervisory bodies
such as financial and other auditors.
Information on Gabriel’s workforce, employee count etc.
can be found on pages 63 ff.
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