Gabriel_175th Anniversary_Web_Spreads - Flipbook - Page 49
THE MAKERS
What technology changed
- and what it didn’t
Across the last decades, production has shifted in
geography and in tools. The textile industry is full of
machines with very long lifetimes; you don’t throw
them away. You update software and controls, optimise programs, and follow production closely at
partner sites.
It’s a daily ritual: you come in in the morning, walk around,
touch the goods, look at every loom, speak with operators - to keep a shared understanding of how things
are going. An approach that has been implemented in
the external production units as well: getting the craft
received on new shoulders, making sure the standard
becomes part of the next person’s hands.
Quality, sustainability and production are tied together. If you don’t produce correctly, you don’t have quality, and you don’t have credible responsibility. Kurt describes his own role as carrying all three areas in one
connected field of view. “For me, it’s a dream team,”
he says, built of specialists and engineers, some with
long histories and others with sharp new competences
- sharing a zero-defect mindset.
Kurt proudly points to a claim statistic: end-customer
claim level for a year is 0.02%. Between Gabriel and
their direct business customers, the level is 0.1%. They
call it a zero-fault strategy, and it is driven by prevention.
“This is craftsmanship
translated into systems.“
This is craftsmanship translated into systems: catching errors before they become someone else’s problem, before the textile is already delivered, placed,
lived with.
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